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When you order something from us we create you a West Ham United account. That means you can come back whenever you like, and re-order tickets


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Have you bought tickets from us before?

If you have, you are probably already set up on our system. You can activate your account (instead of creating a new one) – by simply entering your Client Reference number, postcode and surname in the boxes below. Your Client Reference number is printed on your Season Ticket.

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1. Personal Details


If you notice that the Date of Birth on your account is incorrect and you can't update it please contact the Ticket Office on 0871 529 1966* or email quoting your client reference number, name and postcode.

2. Address

3. Contacts


4. Ticketing Terms and Conditions

  Read the Terms and Conditions here.
West Ham United Box Office is committed to maintaining your privacy in accordance with the Data Protection Act 1998. Our Privacy Policy explains what data we may collect from you, how we use that data and our commitment to data protection. By submitting your personal details, you consent to our Terms and Conditions and Privacy Policy. You can change your preferences at any time by updating your personal profile online or by contacting us at

*Please note that calls to 0871 numbers cost 10p per minute plus network extras

5. Communication Preferences

West Ham United Ticketing

West Ham United would like to use your details to keep you up-to-date with the
latest West Ham news, offers, competitions and activities. If you would prefer not
to receive these messages from us, please tick the relevant boxes below:

If you would not like to receive offers and promotions from our partners or
selected third parties that we think you'll enjoy, please tick the relevant boxes

If you are not registered with My West Ham and want to unsubscribe at any
time please return here to this page and use this page to unsubscribe
using the relevant tick boxes above.

My West Ham

Please tell us what communication topics you would prefer to receive
from the Club by registering with My West Ham at
and go to the Manage My Preferences Page.